General product conditions

Cancellation Policy for bookings with check-out
For free-cancellation Serves options: Up to 24 hours before the beginning of the activity: full refund. Less than 24 hours before the beginning of t...
Tue, 15 Feb, 2022 at 3:26 PM
Alternatives to cancelling/reducing cancellations
Cancellations to confirmed bookings harm the customer’s satisfaction and trust.  There are different cancellation reasons such as overbooking, the minim...
Tue, 15 Feb, 2022 at 12:40 PM
Reviews
Finding reviews Go to the Comments tab. down every service. Here you can see all your reviews. You can click on any of them to expand them and see what...
Tue, 15 Feb, 2022 at 12:56 PM
Updating your Minimum advance reservations
Updating your cut-off time  Downtime is the minimum length of time before your product starts when customers can still book. For example, if your tour star...
Tue, 15 Feb, 2022 at 1:35 PM
Self canceling bookings
If you have no option but to cancel a booking, providing customers with early cancellation notification is of the utmost importance since booking cancellati...
Tue, 15 Feb, 2022 at 2:35 PM