You can write and respond to messages with customers directly through our chat system, once your booking has been confirmed. Allows you to use customer email or phone calls to respond to customer inquiries faster, Reduce the risk of not being present
Note: The e-mail system or phone calls can be used for several reservations or pre-booking inquiries, but remember not to engage in or attempt to carry out any reservations outside the platform so that you do not apply to the penalties imposed on suppliers, according to the terms and conditions between jukadi.com and suppliers.
Also, remember that they may be one of the experienced customers who work with us and at the same time they book flights and services normally to experience the service you provide to customers on our platform without deducting any money from you, according to what was previously agreed upon.
Frequently asked questions
What do I do if a customer wants to cancel or reschedule?
Please direct them to contact jukadi.com Customer Service and open a ticket from Here. We're happy to help them 24/7.
Can I ask customers for a review?
Yes, you can ask customers to review their experience on jukadi.com Note that according to our Terms & Conditions, you cannot ask customers for reviews on other sites.
For comprehensive information, please revisit our Supplier Terms & Conditions.